Deputy Director Employee Engagement & Change Communications

• A great Deputy Director Employee Engagement & Change Communications at Ofgem!
• Ofgem is embarking on a number of organisational changes.

About Our Client

Ofgem is going through a period of significant change. This is a pivotal senior leadership role, central to delivering Ofgem's organisational change programme and shaping how we regulate for a changing energy sector.

As Deputy Director: Employee Engagement and Change Communications, you will lead the strategy, design and delivery of employee engagement and internal communications for Future Ofgema significant organisational change programme redefining how Ofgem collaborates, operates and delivers impact for consumers.

As the UK's independent energy regulator. They work to protect the interests of consumers today and in the future, promoting value for money, driving progress towards net zero, and ensuring the energy system is fit for the challenges ahead.

As the energy landscape undergoes rapid transformation, they are shaping a regulatory environment that supports innovation, strengthens resilience, and enables a fair transition to cleaner energy.

People sit at the heart of this mission, and Ofgem are proud of their inclusive culture. Welcoming diversity in all its forms and strive to ensure every colleague feels valued, supported, and able to thrive.

Job Description

As a senior, experienced and strategic change communications leader, you will oversee the design, strategy and delivery of employee engagement and internal communications for the Future Ofgem change programme. You will shape how we engage with our people, strengthen organisational culture, and evolve internal communications to empower teams across Ofgem.

You will bring deep expertise in change communications and employee engagement, with a strong track record of partnering with senior leaders. You will lead internal communications teams, mentor colleagues, and manage a complex, multi-channel change communications programme. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard, using effective matrix management and collaboration across multiple teams.

You will demonstrate exceptional inclusive people leadership, strong enterprise leadership capability, a commitment to continuous professional development, and clear alignment with Ofgem's values.

The role reports to the Executive Director of Communications and Engagement, with a dotted-line reporting relationship to the Director for Business Change. The role requires ongoing and sustained working from Ofgem's London office.

The key areas of responsibility will include (but not be limited to the following):

• Strategic employee and Internal communication and planning.
• Employee engagement and change management communications.
• Relationship-building and influencing across leadership teams.
• Applying business acumen and cross-functional awareness.
• Driving innovation and creativity in messaging.
• Upholding governance, transparency, and ethical communication standards.

Key Outputs and Deliverables

• Development and delivery of Executive messaging and organisational storytelling
• Responsive issues management through internal communications
• Analysis and measurement of communication effectiveness.
• Project management and campaign planning.
• Be an active part of Ofgem's leadership community, supporting organisational success and representing Ofgem's values consistently.

Key Corporate Responsibilities

• Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively.
• Setting the strategic direction of the Future Ofgem programme and providing intellectual leadership.
• Providing mentoring, development, effective performance management, leadership and guidance across the profession.

The Successful Applicant

The candidate that secures the Deputy Director Employee Engagement & Change Communications role will be able to meet the following:

Essential Criteria

• Proven experience at a Senior level in leading change or large-scale transformation communications. (Lead)
• Ability to provide strategic internal communication advice to senior executives in complex or matrixed organisations. (Lead)
• Ability to lead an IC team and matrix manage other change professionals, with a good understanding of channels and audiences.
• Strong stakeholder management skills, with experience working effectively with senior leaders to enhance employee engagement.
• Capability to combine strategic thinking with hands-on delivery to produce impactful communications.
• Evidence of evaluating the effectiveness of internal communication campaigns, supported by excellent written and verbal communication skills and strong project management experience

Desirable Criteria

• Experience in Data led impact and a solid understanding of data and AI landscape in a Change and Internal engagement environment.

Application Process:

In addition to your CV, please provide a 1000 word 'personal statement' (as a front cover in 1 document) evidencing how you meet the essential criteria.

Behaviours

We will assess you on these behaviours through the application process

• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing

What's on Offer

• 2 Year Fixed Term Contract, with strong likelihood of long term opportunity.
• Competitive Salary range depending on suitability and track record between £,81,000 to £117,800.
• Ofgem offers a comprehensive range benefits including Generous Civil Service pension
• Hybrid working (currently minimum of 20% attendance in the office per week)
• SCS holiday entitlement 25 days rising each year by 1 day up to a maximum of 30 days plus Bank holidays
• Flexible working hours, Family friendly policies Engaged networks and teams
• Opportunity to contribute to our ambitious and important targets of establishing Net Zero energy system by 2050

Closing Date: 11:55pm Friday 17th April 2026

All 3rd Party/direct applications will be passed on to Michael Page