Head of External Communications - EMEA

Responsibilities

Head of External Communications - EMEA

Do you enjoy shaping clear, credible external communications across multiple markets within a global matrix organisation?

Are you motivated by building trust, reputation and relevance while working cross-border with senior stakeholders?

If so, come and join us as our next Head of External Communications - EMEA.

This is a London-based hybrid role, offering flexibility between home and our London office, with some travel across EMEA.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As Head of External Communications – EMEA, you will lead Aon’s external communications across the region, working closely with senior leaders and communications colleagues across countries and globally.

• Work with the EMEA CMO and Global Head of Communications to shape and deliver external communications aligned to business priorities
• Set clear ways of working across EMEA to support consistent, effective communications in a cross-border, global matrix environment
• Build strong relationships with journalists across key markets, securing coverage and managing media enquiries
• Strengthen Aon’s presence and share of voice across key themes shaping client needs across Risk Capital and Human Capital
• Act as a brand guardian, ensuring messaging is clear, consistent and aligned with Aon’s brand voice
• Oversee the creation and activation of press releases, statements, blog posts, talking points and social content across EMEA, balancing regional consistency with local relevance
• Lead crisis and incident communications across the region, escalating to global teams when needed
• Prepare regional leaders for media interviews and public speaking opportunities
• Travel occasionally across EMEA to support key markets and stakeholder relationships
• Lead and develop an EMEA communications team, with matrix leadership of in-country specialists
• Provide Helix leadership for external communications across Solution Lines, regions and functions, ensuring alignment and clarity across the operating model

How this opportunity is different

This role offers the opportunity to lead external communications across a diverse region within a global organisation. You will work across borders and cultures, with real scope to shape how Aon communicates externally in EMEA, supported by strong global partnerships and an established regional team.

Skills and experience that will lead to success

• Experience leading external communications across multiple countries within a global or matrixed organisation
• Strong media relations experience and sound judgement around reputation management
• Confidence working cross-border, balancing global alignment with local needs
• Experience supporting or leading crisis and incident communications
• Proven people leadership skills, including working through direct and matrix reporting lines.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an...