Cold Chain Warehouse Operator

Right Now Group are currently recruiting for a Cold ChainWarehouse Operator / Administrator to join a well-established specialist logistics company based in the Heathrow area. Our client is seeking a detail-oriented individual to oversee daily warehouse and cold chain operations, ensuring all temperature-sensitive and time-critical shipments are handled compliantly and efficiently.

Position: Cold Chain Warehouse Operator
Location: Heathrow
Hours: Monday - Friday
Salary:£28,000-£33,000

• Managing day-to-day operations within a specialist cold chain warehouse environment
• Booking freight in and out electronically while adhering to Regulated Agent procedures and established SOPs
• Preparing temperature-controlled shipping systems for international transport
• Carrying out performance checks and maintenance coordination for motorised shipping units
• Overseeing warehouse stock control and ordering specialist equipment when required
• Managing 3PL pick and pack operations for medical and pharmaceutical equipment
• Monitoring cloud-based temperature tracking systems and responding to alert notifications
• Liaising with suppliers, agents, and operations teams regarding shipment schedules, collection times, and special handling requirements
• Ensuring all international shipping labels and documentation comply with import/export regulations
• Banding and shrink-wrapping large airfreight shipping systems
• Maintaining accurate electronic and paper records in line with industry licensing requirements
• Supporting client projects at external locations when required
• Coordinating supplier visits and maintenance schedules
• Taking ownership of equipment calibration schedules and ensuring all equipment remains fit for purpose
• Ensuring temperature-sensitive cargo is stored correctly within warehouse and airline facilities
• Supporting compliance with MHRA and Home Office regulations relating to medical product storage and handling

• Previous experience within a warehouse or logistics environment focused on cold chain operations
• Strong organisational and stock control skills
• Excellent communication skills with the ability to coordinate with suppliers, agents, and internal teams
• Experience working with cloud-based monitoring systems and responding to operational alerts
• Proactive approach to equipment maintenance and operational efficiency
• Forklift or warehouse certifications would be advantageous

Please note: The successful candidate will be required to complete any necessary background checks as applicable.