Homelessness Resettlement Officer

Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer. Please note this role will require a standard DBS check due to the need to work closely with vulnerable adults.

Responsibilities:

• Manage a caseload of households owed the main housing duty, supporting them into settled accommodation
• Develop and maintain Personalised Housing Plans to help prevent and relieve homelessness
• Provide housing advice across a range of options including private rented sector, social housing, and supported accommodation
• Work closely with landlords and partners to secure accommodation and remove barriers (e.g. rent arrears, affordability issues)
• Carry out assessments, interviews, and home visits where required
• Ensure decisions are made in line with Housing Act 1996 (Part VII) and the Homelessness Code of Guidance
• Maintain accurate records and meet performance targets
• Work collaboratively with internal teams and external agencies

Requirements:

• Recent, relevant experience working in a housing or homelessness-focused role
• High level of organisation and attention to detail, with the ability to manage priorities and caseloads
• Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships
• Collaborative, proactive, and empathetic approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.